These Terms & Conditions govern the use of the Golden Thread boutique management platform, website and related services. By accessing or using Golden Thread, users agree to these terms.

1. Service Description

Golden Thread provides digital tools designed for boutique owners, tailoring businesses and fashion studios to manage customers, measurements, orders, billing, payments, inventory and related business operations.

2. User Accounts

Users are responsible for providing accurate registration information and for maintaining the confidentiality and security of their account credentials.

Users must not permit unauthorized access to their account or use Golden Thread for unlawful, fraudulent or abusive activities.

3. Subscription Plans

Golden Thread may offer paid subscription plans for access to software features and services.

Current plans may include:

• Starter – ₹299/month or ₹2,990/year
• Professional – ₹599/month or ₹5,990/year
• Business – ₹999/month or ₹9,990/year

Features, pricing and plan availability may change in the future. Updated pricing will be displayed before a new purchase or renewal where applicable.

4. Free Trial

Eligible new users may receive a 14-day free trial. Access to paid features after the trial period may require an active subscription.

5. Payments

Payments may be processed through third-party payment service providers such as Razorpay.

Payment methods may include UPI, cards, net banking and other methods supported by the applicable payment provider.

Users are responsible for ensuring that payment information provided during a transaction is accurate and authorized.

6. Boutique Customer Payments

Golden Thread may provide functionality that allows participating boutiques to record or collect legitimate payments associated with customer orders, invoices, advances and pending balances.

Individual boutiques remain responsible for the goods and services they provide to their own customers, including product quality, tailoring services, delivery, refunds and customer disputes.

7. Order and Business Records

Golden Thread provides tools for maintaining business records. Users are responsible for reviewing the accuracy of customer, order, billing, inventory and payment information entered into their account.

8. Acceptable Use

Users must not use Golden Thread:

• For illegal or fraudulent activities
• To process unauthorized transactions
• To violate another person’s rights or privacy
• To distribute malware or harmful software
• To attempt unauthorized access to systems or accounts
• To misuse payment or communication services
• For any activity prohibited by applicable law

9. Intellectual Property

Golden Thread software, branding, website content, design and related intellectual property are owned by or licensed to Golden Thread unless otherwise stated.

Users may not copy, reverse engineer, reproduce, redistribute or commercially exploit the platform except where expressly permitted by law or by written authorization.

10. Third-Party Services

Golden Thread may rely on third-party service providers for functions such as hosting, authentication, communications, analytics and payment processing.

Availability and performance of third-party services may be subject to their own terms and policies.

11. Service Availability

Golden Thread aims to maintain reliable service availability but cannot guarantee uninterrupted access at all times.

Maintenance, technical issues, internet failures, security events or third-party service disruptions may temporarily affect access.

12. Data and Backups

Reasonable measures may be used to protect application data. However, users should maintain appropriate copies of important business records where necessary for their operations.

13. Suspension or Termination

Golden Thread may suspend or restrict access where reasonably necessary due to fraud, security concerns, non-payment, misuse, violation of these Terms or applicable legal requirements.

14. Limitation of Liability

To the extent permitted by applicable law, Golden Thread will not be liable for indirect, incidental or consequential losses arising from misuse of the service, third-party service failures, user errors or circumstances outside reasonable control.

15. Changes to the Service or Terms

Golden Thread may update features, pricing, functionality or these Terms when required for business, technical or legal reasons.

Updated Terms will be published on this website with a revised effective date.

16. Governing Law

These Terms are intended to be governed by applicable laws of India, subject to any mandatory legal rights or jurisdictional rules that may apply.

17. Contact Us

For questions regarding these Terms:

Golden Thread
Near HDFC Bank, Adda Chamyari,
Amritsar, Punjab, India

Website: goldenthreadworld.com
Email: [YOUR SUPPORT EMAIL]
Phone: [YOUR SUPPORT NUMBER]