Golden Thread respects the privacy of its users. This Privacy Policy explains how information may be collected, used, stored and protected when boutique owners, staff and customers use Golden Thread services.

1. Information We May Collect

Depending on how Golden Thread is used, we may collect:

• Name
• Phone number
• Email address
• Business or boutique information
• Customer information entered by boutique owners
• Garment measurements
• Order and invoice information
• Payment transaction references
• Subscription information
• Application usage and technical information

2. How We Use Information

Information may be used to:

• Provide Golden Thread services
• Create and maintain user accounts
• Manage boutique customers and measurements
• Manage orders, billing and inventory
• Maintain payment and subscription records
• Provide customer support
• Improve application functionality
• Prevent fraud, misuse and unauthorized access
• Comply with applicable legal requirements

3. Payment Information

Golden Thread may use third-party payment service providers, including Razorpay, to process legitimate business transactions.

Golden Thread may receive information such as transaction identifiers, payment status, amount and payment reference details required to update subscriptions, invoices or customer order balances.

Golden Thread does not intentionally store complete card numbers, CVV values, banking passwords or UPI PINs. Sensitive payment credentials are handled by the respective payment service provider.

4. Customer Data Entered by Boutique Owners

Boutique owners may enter customer names, contact details, measurements, orders and payment information into Golden Thread for legitimate business management purposes.

Boutique owners are responsible for ensuring that they have the appropriate authority to collect and use customer information entered into the platform.

5. Data Sharing

Golden Thread does not sell personal information to third parties.

Information may be shared only where reasonably necessary with service providers used to operate the platform, provide hosting, authentication, payment processing, communications, analytics or legal compliance.

6. Data Security

Golden Thread uses reasonable technical and organizational measures designed to protect stored information against unauthorized access, alteration, disclosure or destruction.

However, no internet transmission or electronic storage system can guarantee absolute security.

7. Data Retention

Information may be retained for as long as necessary to provide services, maintain legitimate business records, resolve disputes, prevent fraud and comply with applicable legal obligations.

8. User Rights

Users may contact Golden Thread regarding requests to access, correct or delete personal information associated with their account, subject to applicable law and legitimate record-retention requirements.

9. Third-Party Services

Golden Thread may use third-party services for hosting, authentication, payment processing and other technical functions.

Use of those services may also be governed by the respective provider’s own privacy policies and terms.

10. Children’s Privacy

Golden Thread is intended for business use and is not designed as a service for children.

11. Changes to this Privacy Policy

Golden Thread may update this Privacy Policy when the service, legal requirements or business practices change.

Updated versions will be published on this website with a revised effective date.

12. Contact Us

For privacy-related questions or requests:

Golden Thread
01, Jhujhaar Avenue,
Amritsar, Punjab, India

Website: goldenthreadworld.com
Email: [help@goldenthread.com]
Phone: [+91 9815458080]